What impact might having former Amazon employees join its Delivery Service Partner program have on delivery efficiency? Do you expect other large retailers to primarily rely on their own fleets, internally-associated vendors (similar to DSP) or independent third-parties (FedEx, UPS, USPS, Uber, etc.)?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :
I think this is good for those who want to get out of the warehouse but still be connected to the mother ship. The challenge will continue to be how to deliver in congested cities like NYC. Adding more vehicles will only exasperate an already chaotic situation. Uber, Lyft and other services have rendered NYC virtually impossible to navigate. FedEx, UPS and all the other delivery services including those on bikes have added to the misery. A more nimble delivery mechanism is needed for Amazon and other e-tailers to continue to deliver the two-day or same-day promise.
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