How can retailers develop technology strategies that keep pace with the rapid rate of industry change? What are the pros and cons of implementing long-term, company-wide changes vs. faster, more focused projects? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I really hope this is true. So many companies have taken the … Continue reading Retailers take on massive legacy system challenges one module at a time
What do you see as current areas of strength for Walmart and those in need of improvement? Do you expect Walmart to be in a stronger or weaker competitive position a year from now? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : As McMillon stated, they are walking the walk by executing … Continue reading Is Walmart just starting to hit its stride?
Has expertise in technology become a core competency that a CEO can no longer delegate to others? Are tech vendors in some ways acting as enablers of a short-term IT investment mentality? Interactive Edge’s CEO, Zel Bianco comments: Yes and no. Clearly a good CEO needs to keep up with significant new developments in technology … Continue reading Retail leaders need to care more about tech
Do you think Whole Foods has more room to raise prices than other grocers or is it limited by its recent promises to lower prices? Are you concerned that higher prices may decrease consumer spending at retail over the next year? Interactive Edge’s CEO, Zel Bianco comments: My sense is that Whole Foods will not … Continue reading Can Whole Foods’ business afford higher prices?
Do you see AI and the cloud solving many of retail’s challenges around inventory visibility, unified commerce and underutilization of data? Where do you see the biggest near-term versus long-term benefits of the technologies? Interactive Edge’s CEO, Zel Bianco comments: I’ve been talking about the benefits of utilizing multiple data sources since I had a … Continue reading Cloud and AI seen fueling digital transformation
How transparent should retailers be in giving consumers information on inventory availability? Should the goal be active (as close to real-time inventory availability as possible) or passive (only out-of-stock disclosure)? Interactive Edge’s CEO, Zel Bianco comments: Why not provide complete and total visibility? There is nothing more frustrating for the shopper when the item they … Continue reading How much inventory visibility do retailers need to give consumers?
Do you have more praise or criticism for Gillette’s “Is this the best a man can get?” ad? Is it fair game for brands with products for men to build messages around the #MeToo movement? Interactive Edge’s CEO, Zel Bianco comments: Quite frankly, I don’t understand why this received so much negative backlash. This is … Continue reading Did Gillette’s rant against toxic masculinity go too far?
Do you see associates, shoppers, costs or functionality as the biggest hurdle holding back robots from becoming a bigger presence on selling floors? What do you see as the greatest potential benefits to robotic tech on selling floors?Do you approve of the decision by Whole Foods Market to end the expansion of its 365 store … Continue reading NRF: Roving robots report for work at all Giant Foods’ stores
Do you approve of the decision by Whole Foods Market to end the expansion of its 365 store concept? Does the move signal a change in Amazon’s intentions about its grocery business? Interactive Edge’s CEO, Zel Bianco comments: I don’t think it will make a significant difference in the long term. Whether it is a … Continue reading Whole Foods halts 365 concept’s growth
Are services such as those offered by Zola an effective way to meet the needs of stressed-out couples? How should retailers adapt to create customer experiences that appeal to the todays wedding shoppers? Interactive Edge’s CEO, Zel Bianco comments: I’ve not been to the Zola pop up here in NYC but I have been all … Continue reading Zola de-stresses the wedding planning experience for Millennials