DISCUSSION QUESTIONS: Where are Amazon’s largest logistics advantages (costs, speed, control, information access) as it builds out its internal network? How can Amazon’s retail and shipping competitors best compete?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust:
There is no doubt that Amazon is a logistics powerhouse. It will be difficult if not impossible for most retailers to compete with them. I do however feel that there are ways in which other retailers can stand out. In NYC, for example, you do not see many Amazon vans crisscrossing neighborhoods. What you see are rental trucks, usually covered with graffiti parked at corners where packages are being thrown onto the street to be sorted. There is no sense of caring for these packages, they are just thrown around as fast as possible to get the job done.
Yes, we want our packages delivered as quickly as possible but do we really want to handle them when they have been thrown on dirty streets? There seems to be a dark side to how Amazon is conducting their business and it is not always as professional as one would think.
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