Will technology even the last-mile playing field with Amazon?

DISCUSSION QUESTIONS: Do you see machine learning or other technologies helping competitors, large and small, catch up to Amazon in logistics and last-mile delivery? What do you think of Deliverr’s solution? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I hope it works. This will be a win for third-party sellers and the consumer. So much is misunderstood about AI and machine learning. It can be applied or layered on top of Read more…

Will the FTC redefine anticompetitive behavior after its big tech acquisition inquiry?

DISCUSSION QUESTIONS: Do you think anticompetitive behavior in the technology sector is having negative effects on retailers and consumer brands? Is current governmental oversight and regulation capable of policing anticompetitive behavior in the technology sector? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : When even the largest tech firms are finding it almost impossible to compete with the giants at the top of the tech world, something needs to be done. The question Read more…

H-E-B gives $100 bills to all its employees for top grocer ranking

DISCUSSION QUESTIONS: What do you think of H-E-B’s move to distribute $100 bills to all employees for being recognized as the top U.S. grocer? Should surprise recognition play a bigger role in supporting employee morale and retention? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Although it is not a windfall to most people, it sends a message to the staff that senior leadership realizes that they would not have received the Read more…

7-Eleven tries out an Amazon Go-like store

DISCUSSION QUESTIONS: Do you think there is a real future for cashierless stores in the convenience store channel? Will 7-Eleven’s commitment to digital technologies be a point of competitive difference for the banner going forward? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Mr. DePinto’s decision to tackle this is a good idea and especially, as other BrainTrust members have pointed out, sooner than other retailers. Hopefully they went to school on Read more…

Interactive Edge CEO in Forbes on Change in Leadership at Walmart

New Walmart U.S. CEO is making retention a higher priority. RetailWire’s BrainTrust expert panelists like CEO Zel Bianco discuss what is takes to keep employees satisfied.  “Pay is important, but a sense of belonging and knowing your employer cares is a very important part of retaining good people and morale among the worker bees,” wrote Zel Bianco, CEO of Interactive Edge. Read the full article on Forbes here:  https://www.forbes.com/sites/retailwire/2020/01/21/new-walmart-us-ceo-brings-retention-lessons-from-sams-club/#27cd11c3466f

Interactive Edge CEO in Forbes on Expert Tips For Battling Entrepreneur Burnout

Forbes takes us through four expert tips for battling entrepreneur burnout and Zel Bianco, CEO of Interactive Edge, is featured in expert tip number two: Make Time For Non-Business Interests Zel Bianco, CEO of Interactive Edge, has been running his own firm for 25 years and it can still give him nightmares. He suggests outside activities as a way to handle the stress and re-energize.  “Read books that have nothing to do with your business,” Read more…

Interactive Edge CEO in Forbes on Retail Robotics

Major retailers like Giant Foods are increasing their adoption of robotics. “We are at the very beginning of the curve with what robotics will be able to accomplish,” wrote Zel Bianco, CEO of Interactive Edge. “We will look back at the first tasks like identifying spills and laugh. Once the out-of-stock issue is solved, including ordering, there will be many more assignments that make sense, like helping shoppers find a certain item or … suggestions on Read more…

Retailers share how they make the most of their trade show visits

DISCUSSION QUESTIONS: Has the internal development of software become more important with digital’s increasing prevalence across retail and the fast-changing technological landscape? How should retailers determine which IT projects to insource versus outsource? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : There is just no way for retailers to keep pace with what the software industry can do for them. I’ve seen so many situations where solutions were built in-house at tremendous Read more…

Is IT insourcing critical to omnichannel?

DISCUSSION QUESTIONS: Which of the tips above do you find most valuable? Do you have any additional tips for retailers looking to make the most of their time at trade shows? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : These are all good suggestions, but tapping into vendor knowledge is a very important strategy at trade shows. As we discussed recently on RetailWire, it’s challenging for most retailers to keep up with Read more…

Amazon, Kroger, Walgreens and Walmart earn perfect scores for LGBTQ policies

DISCUSSION QUESTIONS: What do you see as the current state of LGBTQ affairs within the retailing industry? Do you find the business case for extending employer-provided benefits to LGBTQ employees, their partners and families compelling? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Kudos to those retailers who have stepped up to the plate on this. I believe this will make the retail industry one that those who happen to be in Read more…