DISCUSSION QUESTIONS: How important is last mile fulfillment to the evolution of convenience stores? Where do you see the biggest opportunities and challenges facing convenience retailers implementing various forms of pickup and delivery services?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :
I agree with David Naumann. This is an expensive proposition and if you had many other choices for delivery or pick up would you choose your local 7-Eleven? C-stores are great and they have become the hyper local “general store,” but I’d be hard pressed to find a category in a c-store that could not be fulfilled elsewhere.
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