DISCUSSION QUESTIONS: Has curbside pickup become a bigger opportunity amid the pandemic or do you see it as a temporary solution for most retailers? What hurdles may the expansion of curbside pickup face?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :
I do think curbside pickup is here to stay. It will mean that many retailers will quickly need to figure out how to ease the congestion of cars that will certainly be an issue once most stores are re-opened. This is a huge issue in metro areas like NYC, where driving around the side or the back of the store is not always possible and is the exception and not the rule.
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