DISCUSSION QUESTIONS: Do you think more supermarkets will convert to pickup and delivery-only operations in an effort to protect associates and customers?  Is it possible for grocery stores to operate like this at scale and how might they mitigate any negative effects of closing stores to customers?

Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :

Retailers must insist that all customers wear masks and gloves and anyone found not following guidelines including social distancing should be escorted out of the store. Period. I am amazed how many people are just plain oblivious to how close they are getting to others in the aisles. If this does not change, stores will have no choice but to go to pick up only. Grocery workers deserve it!

Read the entire article from RetailWire: