DISCUSSION QUESTIONS: What changes do you expect under the “new normal” of retail operations at food retailers? What change do you hope COVID-19 brings operationally to food grocery?

Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :

One change that I hope sticks around is that the situation has all of us showing gratitude and respect to essential workers in-store and throughout the supply chain. As Warren says, “Without them we are screwed.”

In many other countries, clerks and merchants seem to be given a higher level of respect than they are afforded here in the U.S. That needs to change, with how we treat them and how much we pay them. They deserve more of both.

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