Categories: Category Management Solutions
Category Management Solutions
Why Are Retail Customers So Angry?
DISCUSSION QUESTIONS: What are the primary reasons customer anger at companies is climbing? Do retailers and brands have a financial incentive to address the causes of this customer dissatisfaction? Interactive Edge’s CEO, Zel Bianco comments, Read more…
In my experience at DSW, I was frustrated with being able to find a shoe, boot or running shoe I like, but not finding my size. Narrow and deep makes sense and as other posts have stated, some shoppers will be turned off but for others who like what they find, if DSW actually has the most popular sizes in stock, it would certainly be the right fit.
Read the entire article at Retail Wire: