Do you see similar drivers when it comes to spending on pets and kids? Will pet spending plateau soon or will it continue to present an increasingly broad range of opportunities in the years ahead? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : In my opinion pets and spending on pets follows … Continue reading Pets rule the retail roost
Do you see the business need for a chief artificial intelligence officer at the c-level for retailers and consumer brands? What advice would you have for making the right hire and positioning the roll relative to data scientists, CIOs and the rest of the c-team? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : … Continue reading The rise of the chief artificial intelligence officer
Where do you see grocers falling most short on the in-store experience? Which of the shortfalls cited in the article is hardest to overcome? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : Of course this comes down to money, especially for skilled and informed help. Help is not only hard to find … Continue reading Where are grocers failing on in-store experience?
What do you think of Aspectiva’s technology and the appeal of attribute-based product recommendations? How might Walmart benefit? Will AI take user-generated content and online reviews to another level in the shopper journey? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : It’s one giant step closer to providing a personalized experience for … Continue reading Will attribute-based product recommendations be a game changer for Walmart?
How can retailers develop technology strategies that keep pace with the rapid rate of industry change? What are the pros and cons of implementing long-term, company-wide changes vs. faster, more focused projects? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : I really hope this is true. So many companies have taken the … Continue reading Retailers take on massive legacy system challenges one module at a time
What do you see as current areas of strength for Walmart and those in need of improvement? Do you expect Walmart to be in a stronger or weaker competitive position a year from now? Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust : As McMillon stated, they are walking the walk by executing … Continue reading Is Walmart just starting to hit its stride?
Has expertise in technology become a core competency that a CEO can no longer delegate to others? Are tech vendors in some ways acting as enablers of a short-term IT investment mentality? Interactive Edge’s CEO, Zel Bianco comments: Yes and no. Clearly a good CEO needs to keep up with significant new developments in technology … Continue reading Retail leaders need to care more about tech
Do you think Whole Foods has more room to raise prices than other grocers or is it limited by its recent promises to lower prices? Are you concerned that higher prices may decrease consumer spending at retail over the next year? Interactive Edge’s CEO, Zel Bianco comments: My sense is that Whole Foods will not … Continue reading Can Whole Foods’ business afford higher prices?
Do you see AI and the cloud solving many of retail’s challenges around inventory visibility, unified commerce and underutilization of data? Where do you see the biggest near-term versus long-term benefits of the technologies? Interactive Edge’s CEO, Zel Bianco comments: I’ve been talking about the benefits of utilizing multiple data sources since I had a … Continue reading Cloud and AI seen fueling digital transformation
How transparent should retailers be in giving consumers information on inventory availability? Should the goal be active (as close to real-time inventory availability as possible) or passive (only out-of-stock disclosure)? Interactive Edge’s CEO, Zel Bianco comments: Why not provide complete and total visibility? There is nothing more frustrating for the shopper when the item they … Continue reading How much inventory visibility do retailers need to give consumers?
