DISCUSSION QUESTIONS: Do you think that QR code-based menu and payment solutions, and pay-at-table technology, are what customers are looking for from restaurants? What do you see as the most purposeful technology being used by restaurants at this point in time?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust:
Absolutely yes! Why have more “touchpoints” than needed? Everyone knows how to take a picture with their phone. They have to do it for COVID-19 testing, so why not use the same technology for menus? Also, when paying with your phone, you generally skip a step of having to wait for the server to go back and forth saving time and yet another touchpoint so, yes, this is here to stay.
Read the entire article at Retail Wire: