DISCUSSION QUESTIONS: Does Amazon have a bigger opportunity in the pet category post-pandemic? Can Amazon compete against Chewy, or will its share have to come from other players?
Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust:
If anyone has a shot at competing with Amazon in the pet care category, it is Chewy. Service and support is at the heart of their strategy and should be the point of difference against Amazon. Amazon will continue to expand this category as it makes sense given the household penetration, but Chewy will keep up. Just like activewear in yesterday’s discussion, the pet care category is big enough for the top players to compete and continue to grow the category.
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