Categories: Category Management Solutions
Category Management Solutions
The Nordstrom tire return story is true
DISCUSSION QUESTIONS: What role does storytelling around acts of service, like the tire story, play in creating a culture focused on customer happiness? Is it both possible and smart to build a retail customer service Read more…
It will take getting used to and the complaints will be minimized if the out-of-stock issues are resolved.
Read the entire article at Retail Wire: