Is it more important at this point for Amazon and Google to get their smart speaker devices into households than to earn a decent margin? Interactive Edge’s CEO, Zel Bianco comments: Yes, it is way more important as they will be the gateway and gatekeeper for a significant amount of the commerce that will be … Continue reading Amazon and Google engage in a smart speaker price war
What do you think drove the apparent healthy holiday gains this holiday season? Interactive Edge’s CEO, Zel Bianco comments: A few things were big factors this year. A long weekend allowed last-minute shoppers like me the opportunity to pick up a few more things. I think this was the case for many men. Consumer electronics … Continue reading What retail apocalypse?
Do you see much consumer demand for mobile ordering for pickup or delivery from c-stores? Interactive Edge’s CEO, Zel Bianco comments: If it is working with Starbucks and Panera, why not 7-Eleven? So much of 7-Eleven store traffic is about making a fast stop. If this makes it even faster, then it should be a … Continue reading 7-Eleven goes omnichannel with mobile, BOPIS and delivery
Do you think a merged CVS/Aetna organization could use data and analytics to improve health service and product recommendations and reduce medical costs? Interactive Edge’s CEO, Zel Bianco comments: As some would conclude, $77 billion has to be made back before they make money so I’m guessing prices may not go down for a quite … Continue reading Would CVS + Aetna = lower healthcare costs?
Do you expect department stores, as a whole, will perform better this holiday season than they did in 2016? Interactive Edge’s CEO, Zel Bianco comments: As we all know, New York City is not indicative of the rest of the country but I walked into Macy’s and could not wait to get out due to … Continue reading Encouraging signs for department stores as holiday season kicks off
Which do you think does a better job of connecting with each company’s core customers while reaching out to new shoppers? Interactive Edge’s CEO, Zel Bianco comments: They are both very well done, but I would say the Amazon commercial is more effective at showcasing the entire process of selecting an item on your phone … Continue reading The RetailWire Christmas Commercial Challenge: Amazon vs. Walmart
Which traditional IT functions should stay in-house vs outsourcing to the cloud? Interactive Edge’s CEO, Zel Bianco comments: It does make sense, however it is important to retain at least some of the IT folks who understand the legacy systems so that the transition is smooth. It is good to hear that that many of … Continue reading Meijer’s move to the cloud
Do you see demand for same-day delivery growing in more densely populated communities around the U.S.? Interactive Edge’s CEO, Zel Bianco comments: People in urban markets like NYC will always want convenience so the demand will be there. What would concern me is the logistics as NYC has never been more congested than it is … Continue reading Walmart’s urban same-day delivery plans
Will customers let Walmart deliver in-fridge? Interactive Edge’s CEO, Zel Bianco comments: Maybe I’ve been watching too much Netflix, but no would be my answer. I do not want someone walking into my home no matter how convenient it might be. I’ve got a better idea, why not start building homes with refrigerated units that … Continue reading Walmart In-Fridge Delivery Strategy
Large CPG companies are more likely to acquire smaller firms in order to get ahead in the market.