As I stated in my comment on March 6 when we discussed “Target CIO resigns, chain to look outside for IT leadership”:
“I believe what is needed is a national retail task force with some of the best and brightest minds in internet security to come together to implement strategies that make it much tougher for criminals to penetrate. Expecting that this will not happen again is wishful thinking and not very practical. Expecting one retailer to have the answer is also wishful thinking. We need the A-team on this one.” Glad they came to the same conclusion.
Expecting one retailer to solve this problem is unrealistic. Retailers have their day job and unfortunately, cyber security is not at the top of the list, even though it should be. Retailers need to realize that like it or not, they are in the technology business in order to survive and thrive in the 21st century. What is the biggest issue? Giving shoppers confidence that the retailers they do business with have their back when it comes to handing over their credit card. Let’s start there and the rest will start to fall into place.