Is Walmart’s plan to give more hours to its permanent staff the right decision?

Interactive Edge’s CEO, Zel Bianco comments:

Christmas shopping is always stressful no matter where you shop. I am thankful to my wife who does 90 percent of it and still works full time. My biggest complaint is that seasonal workers tend to be very poorly trained or not trained at all. Whenever you ask a question, the answer seems to be “I don’t know, I just started working here” or “this is my first day.” I know this is a big generalization, but am confident most of you will agree. If Walmart associates want and appreciate the extra hours, then I think it’s a great move as they will have better, more helpful answers when you need help. The shopper will be the winner as it should be.

To read the full article on Retailwire:

Walmart’s Christmas plans do not include seasonal hires

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