What does the near-term future of artificial intelligence in retail look like? What will be the most broadly deployed AI retail application in the next few years? What comes after AI?

Interactive Edge’s CEO, Zel Bianco comments, featured on RetailWire’s Braintrust :

AI has tremendous potential and it has already been proven in many areas. As in any area of utilizing a new technology that has great promise, think Big Data, there must be a solid and well thought out plan specifically focused on the problem you are trying to solve. It cannot be everything at once as some senior executives will treat it when a shiny new object arrives.

Too many times, they want to use it but the strategic and implementation plan is not well thought out. I am confident in the benefits of AI and do not want to see it go the way of many other technological trends that had great promise and were simply not planned or executed appropriately.

Read the entire article from RetailWire: