How transparent should retailers be in giving consumers information on inventory availability? Should the goal be active (as close to real-time inventory availability as possible) or passive (only out-of-stock disclosure)? Interactive Edge’s CEO, Zel Bianco comments: Why not provide complete and total visibility? There is nothing more frustrating for the Read more…
Do you have more praise or criticism for Gillette’s “Is this the best a man can get?” ad? Is it fair game for brands with products for men to build messages around the #MeToo movement? Interactive Edge’s CEO, Zel Bianco comments: Quite frankly, I don’t understand why this received so Read more…
Do you see associates, shoppers, costs or functionality as the biggest hurdle holding back robots from becoming a bigger presence on selling floors? What do you see as the greatest potential benefits to robotic tech on selling floors?Do you approve of the decision by Whole Foods Market to end the Read more…
Do you approve of the decision by Whole Foods Market to end the expansion of its 365 store concept? Does the move signal a change in Amazon’s intentions about its grocery business? Interactive Edge’s CEO, Zel Bianco comments: I don’t think it will make a significant difference in the long Read more…
Are services such as those offered by Zola an effective way to meet the needs of stressed-out couples? How should retailers adapt to create customer experiences that appeal to the todays wedding shoppers? Interactive Edge’s CEO, Zel Bianco comments: I’ve not been to the Zola pop up here in NYC Read more…
Do you think that Millennials, in particular, fall prey to purchasing knockoff goods? What factors will contribute to the growth or demise of the counterfeit market in 2019? Interactive Edge’s CEO, Zel Bianco comments: Millennials, my kids included, are generally very aware of social issues and especially those that end Read more…
Should Dollar Tree sell Family Dollar? What do you think is wrong with Family Dollar’s business, and how do you see the dollar store competitive landscape shaking out? Interactive Edge’s CEO, Zel Bianco comments: Walmart’s small format stores + way too many Dollar Stores = an uphill battle that investors Read more…
Is it cause for concern that Kevin Johnson doesn’t appear to share the same vision for Starbucks as Howard Schultz? Is Mr. Johnson’s approach what Starbucks needs at this point in its history? Interactive Edge’s CEO, Zel Bianco comments: This remains to be seen. If Starbucks wanted the same thinking Read more…
Should the decision to open or close a flagship store differ, in your mind, from other chain locations? Do you think Lord & Taylor, Ralph Lauren or Gap will come to regret closing their flagships? Interactive Edge’s CEO, Zel Bianco comments: Lord & Taylor was a great store and there Read more…
What do you see as the greatest benefits to integrating smart shelf/touch screen technology in grocery stores such as Hannaford? What must retailers do — and avoid doing — to make the most effective use of the technology? Interactive Edge’s CEO, Zel Bianco comments: Providing the right content and the Read more…